We Have A Hassle-Free 10 Days Exchange Policy

Our quality and customer service make sure that your experience with us and our products is exceptional, but for any reason, if you would like to exchange your order, just Contact us at 0318 3257095 or WhatsApp us at 0318 3257095

Our Customer Service Team will arrange for a smooth exchange process for you.

Exchange Policy: 

1) We will gladly accept any unused, unworn merchandise with original tags within 10 Days of purchase for an exchange.

2) If you wish to exchange any product, please complete the Exchange Form (which can be found in the Flyer) and include it with your return shipment.

3) The customer needs to return the merchandise via traceable delivery i.e. courier or registered post at his own expense to our address. (House #R-191,  Street 40, Block B, Saima Arabian Villas, Karachi)

4) Delivery Charges will not be refunded.  

5) There will be a Rs.100 charge for your exchange parcel delivery.

6) No exchange will be entertained for items with minor faults or on clearance sale items.

Note: If your requested exchange item(s) are out of stock, our customer support team will contact you at the provided number.

Follow these simple steps to Exchange your item(s):

1. Complete Exchange Form

If you wish to exchange any product, please complete the Exchange Form (which can be found in the Flyer) and include it with your return shipment.

2. Repack Merchandise

Please make sure that the item(s) you wish to return, along with the Exchange Form are included with your return shipment.

3. Ship to

The customer needs to return the merchandise via traceable delivery i.e. courier or registered post at his own expense to the following address:

Returning Address:
House #R-191,  Street 40, Block B, Saima Arabian Villas, Karachi

For more details, you can contact us at:
Helpline: 0318 3257095
Email: steppings.foorwear@gmail.com